Paper [14], in preparation
SURGE: A Human-in-the-Loop Framework That Recovers Hidden Urgency from Supervisor Overrides and Applies It to Every Maintenance Dispatch
Summary
SURGE is a human-in-the-loop method that recovers hidden work-order urgency from supervisor overrides and applies it to later dispatch decisions.
Cite
@unpublished{kuchiasurge,
title = {SURGE: A Human-in-the-Loop Framework That Recovers Hidden Urgency from Supervisor Overrides and Applies It to Every Maintenance Dispatch},
author = {Ku Chia, T. P. and Zhang, Z.},
note = {In preparation}
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